Segmentnex

E-commerce CRM & Personalized Marketing

Turn customer data into revenue. RFM analysis, cohort tracking, and AI-powered segmentation for e-commerce. Personalized campaign triggers, churn prediction, and lifetime value scoring. Connect to your favorite marketing tools.

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About Segmentnex

Segmentnex is an e-commerce CRM platform that turns customer data into actionable marketing insights. RFM (Recency, Frequency, Monetary) analysis identifies your best customers. Cohort tracking shows retention trends. AI-powered segmentation creates dynamic customer groups. Set up personalized campaign triggers, predict churn before it happens, and calculate customer lifetime value. Integrates with popular e-commerce platforms and marketing tools.

Key Features

RFM Analysis

Identify your best customers with Recency, Frequency, Monetary scoring. Automatic segment updates as behavior changes.

Cohort Tracking

Track customer retention by acquisition date. See which campaigns bring loyal customers vs one-time buyers.

Campaign Triggers

Automated personalized campaigns based on customer behavior. Win-back, cross-sell, and loyalty triggers.

Churn & LTV Prediction

Predict which customers are at risk and their lifetime value. Take action before you lose them.

Pricing

Starter

$99/mo

Up to 5k Customers
RFM Analysis
Basic Segments
Email Support

Growth

$299/mo

Up to 50k Customers
Cohort Tracking